Food delivery Trends to be Expected in 2020

In today’s fast-paced world, users can get the food they desire delivered at their doorstep with just a few taps. As per a report, the revenue generated from online food delivery is US$22 billion in 2019. It is expected to rise to a market share of US$28.3 billion by 2023, with an annual growth rate of 6.5%.

You can understand from the numbers that the food delivery business is never going to cease its growth anytime soon. Thus, the food industry is offering an excellent opportunity for companies that are already operating in the food delivery segment and the ones that are looking to step foot into the business. But to have stable growth in their business without any setbacks, companies need to understand and implement the food delivery trends that are expected to change the way the industry operates in the coming years, especially 2020.

We have come up with this list of food delivery trends that one should know to retain their position in the industry. 

Better data-centric decisions:

With the advent of big data, businesses can now make better decisions based on the data available. Companies can understand their customer behavior and preferences and use them to provide an enhanced user experience. Not only customers but businesses can also keep the delivery executives and restaurant owners satisfied in using their app with ease. 

Other than that, businesses can make use of advanced analytics to enable smooth operations and the effective functioning of the app.

Payment through cryptocurrency:

The introduction of blockchain technology demands the use of cryptocurrency as one of the payment methods in the on-demand app business. Having cryptocurrency on board allows customers across the world to pay with ease for the food orders and takeaways. It also aids in preventing fraud and gaining customer trust. 

Catering to the demands of millennials:

Millennials are found to be the biggest spenders when it comes to food and grocery deliveries. Addressing their problematic points and catering to the demands of this segment of the audience will help businesses witness steady growth in their revenue.

Opting for cloud kitchen:

Cloud kitchens are restaurants that operate without a physical location, i.e., they have place and chefs to cook but don’t accommodate a place to dine in. They are entirely for food deliveries and takeaways. These kinds of kitchens are found to gain traction in the coming years.

Another option is that one restaurant can sign up with two different names - one with the actual name and the other with a different name that focuses on offering specific food items. Of these two restaurant accounts, one will have a physical location, and another will bear the address of the previous one, i.e., basically acts as a cloud kitchen. For instance, a restaurant can operate with its existing name and have a cloud kitchen to operate as a cafe.

New ways to order:

The advancement in technology is revolutionizing the way the food is ordered. Various smart gadgets, such as smartwatches, smart speakers, smart TVs, etc., can be used to place food orders. Thus, businesses should look for ways to develop food delivery apps that can be operated on all these smart devices.

Conclusion:

With technological advancement, there are several functionalities to look forward to in the year 2020. The better the features, the higher the chances of the app usage. The increased app usage results in increased food orders, resulting in higher profits. 

If you are operating in the food business or looking forward to starting one, then there is no escape from the use of food delivery apps. If you wish to have your own food delivery app, it is entirely cool. Several app development companies offer UberEats clone app that can be personalized as per your business needs and launched in the market in a flash. While developing the app, ensure to include all the possible advancements that are expected to make rounds in the forthcoming days.